Before adding text to your website, we highly recommend that you watch this quick video on how to paste text from Microsoft Word or any other software platform. Please be sure to use the “Paste From External Source” feature every time in order to avoid your web pages from producing errors.
After you have logged into your Site Manager (clicking “Modify Your Site” in the client portal), navigate to the page you would like to add text to. Once there, use your mouse to click on the area that you would like to edit and add text. An area that is considered editable will become highlighted in gray when the mouse rolls over the area.
Once you have clicked the highlighted area that you want to edit, a new window will pop up. This is the WYSIWYG (what you see is what you get) editor. With the WYSIWYG editor, you can edit the content of your highlighted section with an interface that is similar to Microsoft Word. With the editor opened, you should be able to add content by clicking inside the box and start typing. Many of the formatting options such as font, alignment, bullets, color, bold italics, and underline are just like Microsoft Word.
To take content directly from Microsoft Word, we must use a different process than just pasting in text. After opening your WYSIWYG editor, go to your Microsoft Word document, click anywhere in the document and hit Ctrl-A. This will select all the content that resides in your word document. After all your content is selected, hit Ctrl-C to copy your highlighted content.
Now head back to the WYSIWYG editor and click the Paste From Word clipboard icon. This icon looks like a clipboard that has the Microsoft Word logo on top of it. Please note that if you are directly pasting from Microsoft Word, you must follow these instructions or your page will likely become corrupt!
Once the window for pasting your content from Microsoft Word appears, hit Ctrl-V to paste the content into the “Paste from external source” editor. When the content is in place, click Insert.
Now that you have clicked Insert, the “Paste from external source” window will close and you will return to the WYSIWYG window. Be sure to hit save to apply your changes to the area that you have edited.
Additional Resources:
CPA Websites Blog