You can customize the response page that people get when they submit your contact form. Doing this gives a more personalized message that can be changed according to seasons or as needed. Here is how you do it.
1. Add the Form Response page to your website. (See tutorial on how to add a page if you are new to the system.)
2. Edit the page just as you would edit any other page.
Special note: Do not remove the following highlighted text.
The content in the existing form message has code that you can’t see. It pulls the email address of the person sending the form and the comments they typed. The result is a default response that looks like this:
If you click on source view then you can see the code used.
The source code you don’t want to delete is highlighted:
You can look in source view and type your message there or alternatively just don’t delete the text that says, “Thank you for your inquiry.” and “Your message was received as:” and you will retain the code.
Save the Message. Once you have typed in the message you want for your form, click on save. Your form is saved on your website but not as a page that can be viewed until someone submits your form. You can see the custom form response page at the bottom of your site map.
Connecting to Your Form. Now you need to connect your form to your response. Right click on your form response page in site map and choose settings:
The default file name for the response page is “response.php.” If you have multiple forms then you may want to change the name to reflect what form it connects to. For example, if you have a form on your home page you might name it “homeresponse.php.” Whatever it is write down the file name as you are going to need it when you modify the settings on your contact form. Be sure to click save if you have modified the file name.
Modify Form Page. To connect the form to the response you need to modify your form. Go back to the Site Map and click on the page where your form is located (most will have this on the contact page.) Highlight over your form page and click to bring up the editor. Under Form Settings make sure the Form Target (see highlighted area below) has the same file name as your custom form response. If it doesn’t, change it to the file name you gave it or copied down previously. Click save. You are done!