Comments on: Modifying Your Site

By: Susan L. Miertl

Susan L. Miertl — Sun, 26 Sep 2010 17:37:19 +0000

Hello,
I need to set up a page where a website visitor can leave their name, full mailing address, and questions or comments. Then I need the page/website to either automatically forward that information to me (e-mail) or notify me that somebody left an inquiry.

I also want to add to my website some sort of mechanism (like the “reCaptcha” box below this comment) to prove that a real person made an inquiry or requested the online newsletter.

Do these items require customization by you, or am I supposed to be able to do that?

If you call my office, please specifically for Susan.

By: admin

admin — Fri, 03 Sep 2010 14:51:27 +0000

Hi Michael,

There was a change made to the login system a while back that affected clients on our oldest server. I looked in our database and found that you’re on our oldest server.

Were you clicking on the icon on the “contact us” page to log into your site? Try logging in using the small “Login” link at the bottom of your website’s home page (hhcocpas.com). Click on that, and then use the administrative login credentials to get into the control panel. If you need that information sent again I can send it to the email address we have on file, or someone can call to verify the credit card information we have on file and I can give it to you over the phone.

Let me know if this helps. Thanks!

Sincerely,
Allison

By: wyatt

wyatt — Mon, 12 Jul 2010 14:25:14 +0000

Stephen,
It looks like this issue has been resolved but if not please let me know and I will be happy to give you a walk through. Thanks!

By: wyatt

wyatt — Mon, 12 Jul 2010 14:14:04 +0000

Angela,
I logged in with Internet Explorer 8 and tried to duplicate the trouble you are having. I didn’t have the same issue. Please call 800-896-4500 as there is something specific to your current setup that is causing this to occur. Thanks!

By: Angela Tapley

Angela Tapley — Sun, 11 Jul 2010 20:47:30 +0000

Every time I access my contact page from the site map within the “Modify Your Site” link, my web browser (Internet Explorer shuts down. This doesn’t happen with the other pages.

By: Stephen Sacco

Stephen Sacco — Thu, 01 Jul 2010 18:16:09 +0000

I’ve been trying to log into the website control panel but everytime I get the message “Internet Explorer cannot display the webpage”. I’ve tried from my office and also from home (different ISPs) over the last two days with the same result. It has been a long time since I last made any changes to the site so I thought maybe the password was wrong. I get the same message when I click on your “Forgot your password?” link.

Please let me know what I need to do to access the control panel.

Thank you,
Steve Sacco