Your CPA website is up and running. You have some fresh content and good blog posts to attract new visitors and interact with your current audience. You have even installed online chat to ensure better conversions. Screen sharing is another step you can take to help existing, new, or potential clients in less time.

Pictures Worth of Help. You might already use a free online presentation tool to help others understand certain concepts. There are times when screen sharing with your client would offer a much easier solution. A view of your computer screen offers more than anything you might say.

Making a Connection. Making the connection to screen share is not always easy. There is always an application your client needs to download. Getting through that process can be a show stopper in making a connection with your client work.

No Download Needed. Web Worker Daily has a great article on a new service called Yuuguu. Although you need to download an application, no download is needed for your client. You can screen share right within the instant messaging window.

Free Screen Sharing

Screen Share. You send a web address to your client via email along with a special pin. The client goes to the web address and enters the pin. You then click on “show” and your client can view your screen. You can then communicate via live chat or voice.

Pro Version. As with many online applications, there is a pro version that offers even more functionality. If you find the free version works but want even more, the extra cost might be worth it.

Potential Clients. You might have an online chat or get an email from a potential client. Convert these prospects by showing how easily you can answer questions with Yuuguu.

Have you ever used screen sharing with your clients? Do you like how it works? Send a comment with the form below.

Your CPA website needs to attract new visitors, but that is just step one. The next step is helping to ensure contact with your accounting firm is made. One of the tools freely available is the use of online chat. Another choice for free online chat is available that also allows for keeping track of all your instant messaging networks in one place.

CPA Website with Free Online Chat. Meebo.com offers the chance to add free online chat almost anywhere on your CPA website. Not only is Meebo.com free but you can create any number of different custom windows (widgets).

Free Online Chat from Meebo.com

Online chat allows someone visiting on your CPA website to send your firm an instant message. The message could be a quick question about what your accounting firm offers or where to go on your CPA website. Making communication this easy for any visitor increases the likelihood of future contact.

Create the Chat Window. After signing up, click on accounts, Meebo Me!, and then the “Add a New Widget” button. You name the chat window (widget), choose the size, click save and you are done.

Multiple Widgets. Create different widgets or chat windows to be added to different parts of your website. One could be named “Contact” and placed on your Contact Us or About Us page. Another could be named “Welcome” and be placed on your Welcome page. You then know, based on the widget name, where the visitor is located.

Add to Your CPA Website. Copy and paste the “Widget embed” and email it to support@cpasitesolutions.com. Be sure to mention where you want each widget to be located on your CPA website.

Keep Track on Desktop. An extra bonus can be had by adding the desktop application. You can then have the browser closed and still see when a visitor starts chatting on your CPA website.

IM All in One. You can also use Meebo.com to view all of your IM or social accounts. If you allow your Facebook and Twitter accounts, you can see all your activity in one place.

Do you ever use live chat yourself? Do you like having that feature available on websites? Send a comment and share with other readers.