Social Media Management via Twitter – Making It Easier

Driving traffic to your CPA website is an ongoing project. Engaging people through social media like Twitter helps move that project forward. Here is a tool that makes managing Twitter that much easier.

Organized Viewing. CoTweet is a free application that allows you to easily manage your Tweets and engage your followers. It provides a great way to listen for conversations and monitor your CPA firm’s overall image (which is part of branding). CoTweet

Multiple Users. CoTweet provides a simple interface that allows for multiple user accounts. Comments and conversations happen fast on social media websites. When more than one person keeps a thumb on activity, it is easy to catch trends.

Most people don’t have trouble coming up with messages. It is easy enough to Tweet about their CPA firm or current events; it’s finding the time for all of this each day that is sometimes a challenge. CoTweet allows more people to manage the account, which means you can each spend 10 minutes a day to leverage all that Twitter offers.

Multiple Search Results. Searching Twitter is even easier with CoTweet. Multiple search results show in different smaller windows. That way, it’s simple to compare results of searches and find trends.

Multiple Accounts. Does your CPA firm have multiple Twitter accounts? CoTweet makes it easy to manage all of these accounts from one location. If you only have one account, consider opening additional accounts. It is often easier to target a particular purpose or audience when you use multiple accounts.

Twitter, Facebook, and other social media websites have the potential to help you market your CPA firm. Keep reading the CPA Site Solutions blog for more helpful tips and ideas on marketing.

Do you use social media on a daily basis? Has it helped your firm? Leave a comment below.

Marketing on a limited budget.

How do you get the most out of your CPA website and your marketing budget in today’s economy? First you need to know your budget and use that amount as a guide. Your target customers need to hear a marketing campaign about 6-9 times to to get them to commit. Using marketing strategies outside your budget, doesn’t allow you to repeat your message often enough to make an impact.

COSTING MORE  DOESN’T ALWAYS MEAN IT ‘S BETTER!

Expensive ad campaigns don’t necessarily translate to increased sales. You need to be able to evaluate what the ROI is going to be on your campaigns to judge whether the money you are spending is going to accomplish your goals by connecting with your target market.

The chances of your marketing campaign success, greatly improve when you can get into more channels. Potential customers will likely become buyers if they: see your add in the newspaper, see you at a conference or local business expo, pick up a brochures, post your business cards on local bulletin boards and visit your CPA website. The more you can stretch you marketing budget to reach your target clients, the better chances of you connecting with potential clients.

DEFINE YOUR TARGET MARKET BEFORE YOU BEGIN THE CAMPAIGN

A critical part of your marketing plan is targeting the right customer. Once you have determined who is you target audience what form of media is going to give you the best chance of reaching that audience. If you are trying to target a younger market then internet advertising is most likely one of the more likely choices. If you are targeting retirees then maybe focusing on local papers would be a better use of you marketing dollars.

Don’t try to market to the whole country unless you have defined that as you target market, go for small niche markets. Focus on the immediate area where you are doing business. With your CPA website make sure that you keywords contain your address at least city and state. When a potential client is looking for a tax planner they are going to look close to home. If you are targeting TV ads then focus on the local channels and not Cspan or CNN because you like them.

BECOME PART OF THE COMMUNITY

Become part of the community get out and support local sporting events and fundraisers. All of these will get your name on flyers, t-shirts and banners. Be cautious not to select events that are controversial with in the community as this can generate a negative . I know that people say there is no such thing as bad publicity but, there is if you are losing business and you are in a small community.

CREATE AFFILIATES

Creating affiliates is a great way for small business to start building a local web of people that trust each other. Developing a relationship with your clients beyond the taxes. This creates a sense of belonging that will ultimately improve retention. Maybe you don’t have a plumber that is a client of yours but, you have a contractor that is a client. Ask that contractor who they would recommend?

The most cost-effective method of reaching new customers is by referrals from satisfied customers. A satisfied customer telling others about your small business is more effective than any fancy ad campaign. Spend time to get customer testimonials on your CPA websites.

You don’t need a large budget to achieve your goals,  you need to stay focused on the target market and give your budget it’s due attention. Be creative and ask other people for testimonials if they indicate that they are happy your service. Give them some of your business cards so that they can’t pass them out to their friends. Remember personal referrals are your best for of marketing.

Domain Name Extensions, .com, .org, .net, etc. Which is Best?

Your CPA firm is ready for a CPA website. You have chosen your CPA website design and have your content ready. You need a domain name to go live and have email for your CPA firm. You know that the right domain name gives great SEO benefits. What about the domain extension? Should you get .com or does it matter if you have one of the “other extensions” available (See Wikipedia List)?

Domain Name. Try to get the .com for the domain you want. When the .com is not available, go ahead and get one of the other extensions. In the end, the actual domain name you use is more important than the extension after it.

Extensions

Extensions

That is the short answer. It really doesn’t matter what domain extension you have but if you can get the .com you should. Why? The search engines are supposed to treat all of the extensions the same. However people are used to hearing and using .com. Those same people drive the searches, not the search engines.

Memory Game. When you tell a potential client your domain name they may or may not write it down. From memory all domain names end with .com. This is true even if the person has heard and written down .net. It is just what people are used to seeing and hearing.

The Debate. There are many who debate the merits of one extension over another. Some of those have to do with perception. For example, some people see .org as used mostly by non-profits or political parties. This is perception only as that extension is open to, “any person or entity.”

Despite any sort of debate, the power of any domain is in the actual words used before the extension. This is due to the power of keywords within your domain name. There is also a benefit to purchasing multiple domains and then having all that traffic point to your CPA website.

What extensions have you used with your firm? Comment below and share with other readers.

Domain Names and SEO, A Quick Way to Show High in Search Results

Domain names are very important when it comes to dealing with search engines. Wondering how important? Take a look at the recent article from the Notable Samurai. Here are some details and how it applies your own CPA website.

There are many CPA firms that wonder about what to use as a domain name for their CPA website. The default is to use their firm or last name. While that certainly gives you a unique domain name, it isn’t strong when it comes to search engines.

Even Larger Corporations Need a Good Domain Name

What It Really Means. The article basically points out how creditcards.com gets a better search result than any major credit card company. This is for the search term “credit cards” and yet the credit card companies have much better page rank. Not only that they have a huge number of incoming links, are talked about in the news all of the time, etc.

What It Means to You. Your domain can be much stronger if it includes some of the words that people are using to search. How strong? As the previous paragraph points out, in some cases strong enough to do better than some major established domains. Think of keywords that people might use to find you…

Your Location. One obvious keyword is your location. When an online search is made, more people want to find someone they can trust locally. So if you live in Winooski, Vermont then Winooski may be a good keyword to have in your domain.

What You Do. The next obvious one to use is what you do. If you are a CPA then you want to use this as a keyword as well. So, taking the example above, consider using winooskicpa.com.

This gives you a leg up when you are starting your CPA website. Want more proof? Norm has a blog that talks about this same domain issue with a Lemus and Company in Florida with cpadoral.com as a domain.

Have your own thoughts on domain names? How have you found your own domain useful with marketing your CPA firm? Fill out the comments below and share with other readers.

Your CPA Firm’s Time Management, One Easy Solution

You have access to the Workteam Collaboration Suite when you have a CPA website hosted by CPA Site Solutions. The Suite is a powerful tool in being able to collaborate effectively with other team members. Manymoon is an online tool that gives you an enhanced interface to aid in getting projects completed.

Alongside Existing Solution. There are times when having a new tool takes longer than using an existing solution. What is nice about Manymoon is that it works within an existing solution.

All In One. Manymoon pulls different data like your calendar, online documents, and contacts and puts them all in one handy location. You get a clean overview of  a project’s milestones, documents, members, events, and more. What you have been working on becomes easier to view and to use.

Commenting on Daily Activity. The Project Bulletin, for example, allows you CPA Site Solutions Hosts Websites for Accountantsto see the activity of everyone in your CPA firm. You can also comment on each of the recent actions they have taken.

This allows for an easy, quick way to follow what people are doing and offer instant feedback or suggestions. Think of it as a micro-blog for your CPA firm. At the end of the day or week you get an instant run-down of what others have done.

Not a Replacement. The key is that Manymoon isn’t a replacement for your existing solution but rather an enhancement. For example, you don’t have to create a separate account. Already logged in to your email? Click on Google Apps on the Manymoon site. You are now logged in to Manymoon!

Using different tools throughout the day is a distraction. Manymoon allows you to use the Workteam Collaboration Suite in a whole new way. You get an overview that keeps you on top of tasks. Keep track of everyone else on your team and give instant feedback through the comments feature.

What do you use to manage you and your CPA firm’s tasks? Are you happy with it or are you looking for a better solution? Comment below and share with other readers.

Your CPA Websites Firm Newspaper with Twitter Times

There are many different ways to market your CPA website. One of those is in using social websites like Twitter. Understanding how to use Twitter in conjunction with your CPA website, is an ongoing process. Using Twitter Times is one way to take a step forward in your understanding.

Personal News Aggregate. The power behind Twitter is in the ability to effectively aggregate firm news. It brings together in the moment news from those you follow. This gives you a way to interact, discuss and even help shape the news of the day.

Beyond the Tweet. Beyond the tweets that come moment to moment, are the links mentioned. These links are to other CPA websites or CPA news and development. These links are a firm newspaper brought to you by those you follow. Now you have an easy way to read all the news generated by other like minded CPAs.

Twitter Times. Sign in with Twitter and you have an instant firm newspaper created for you. It brings together links posted from those you are following. It also takes links from the friends of those you follow. Want to see what it looks like? Here is the CPA Site Solutions Times.

CPA Site Solutions Twitter Times

Share Your Times. Once created, share your CPA firm’s news by linking to it from your CPA website. Everyone can now see news related to your CPA firm’s interests. The content is changing all of the time, however the overall subjects covered stay fairly consistent.

Authority. Get people to use your Twitter Times for CPA news and you indirectly become an authoritative source behind the news. When people you follow retweet your tweet with links to your CPA website, then you are effectively in the news.

Long Term. Right now there isn’t too much direct control over what shows on your personal newspaper. There are some indirect ways to manipulate the news by working with those you follow. Hopefully TT makes it easier to directly change what shows on your personal paper.

How have you effectively used social media to market your CPA website? Comment below and share with other readers.

CPE Credit and 10% Off Jennings April Seminar

CPAs and other tax professionals can get CPE credit and 10% off an April Jennings Seminar. The topic is Lunch with Bob-Extensions on April 27th and is worth 1 hour of CPE credit!

Limited seating! The seating is limited so you will want to sign up early for this event. Be sure to test your system to make sure that you meet all of the system requirements.

Jennings April Seminar at 10% off!

1 CPE credit hour! This is a great way to get 1 hour of CPE credit. If you attend this event and answer 75% of the polling questions at the conclusion then you will get 1 credit hour for this event. There are no prerequisites for this seminar.

To get your 10% discount: Be sure to use the code aprilcpasite during the checkout process to get the 10% discount. Regular price $49. CPAsitesolutions.com customer price: $44.10

Event Description. “Time to get those extensions done! We will discuss improving efficiency.” This event is worth 1 hour of CPE credit.

Jennings Seminars was founded by Bob Jennings CPA, CFP, CITP, a national and World renowned speaker. Jennings has published articles in such magazines as The Journal of Accountancy and The Practical Accountant along with authoring several accounting and technology seminar manuals.

If you can’t make this event look for another posting in April for a similar offer for a May seminar. Click here to take advantage of 10% off seminar in April.

The Lazy CPA, an Interview with Nick Hodges

CPA Site Solutions is fortunate enough to have a guest interview for today’s blog post. Nick Hodges is known online as “The Lazy CPA.” Nick has had a website with CPA Site Solutions since 2007. Although this post is much longer than usual, we are thankful that Nick has taken time out of a busy season to share with our readers. Want to share your own story on the CPA Site Solutions blog? Send an email to blog@cpasitesolutions.com.

Brian: How did you come up with the name The Lazy CPA?

Nick: When my wife became seriously ill in 1998, what I needed most was time to facilitate her recovery.  Part of that care was to move my family from California to Mississippi to be closer to our extended family for support.

I was the managing partner of a thriving tax practice in California, and could not take a sabbatical; I needed to find a way to free up my time while staying involved in the business and continuing to take exceptional care of my clients.

Necessity is truly the mother of invention.  Every activity on my plate was analyzed for value and I discarded many of the old legacy practices associated with our industry.  What I came up with was a new perspective of the value of systems and team-based services that kept me in the role of decision-maker and client manager.  My top clients and partners had direct access to me by cell phone, and all decisions were implemented by my on-site team.

When my wife recovered from her illness, I found I had more free time than ever before and focused on bringing expanded services to my clients. The cycle of free time and new services helped me create a unique and profitable lifestyle within the tax professional community.

I worked with my broker-dealer, Money Concepts Capital Corporation to help develop a series of educational seminars that would help CPAs add financial services to their tax practices the way I had.

Nick Hodges is The Lazy CPA

I spent about five years presenting new methods and concepts to an average of 3,000 tax professionals per year.  At one of the early seminars, I was jokingly introduced by Denis Walsh, the President of Money Concepts, as a lazy CPA – because I lived in Mississippi, worked five weeks a year in my tax practice in California, and took at least three family vacations a year while earning substantial amounts of money throughout the year. As I looked over that group of CPAs sipping their coffee and staring casually out the window, and knowing that CPAs are some of the most over-worked and under-loved professionals, I thought that I needed to catch their attention in a new way.

I responded to Denis’s introduction by saying that I was not just A lazy CPA, but I was THE Lazy CPA! We had such a great reaction to it that we just continued introducing me that way.  Many times an attendee would call my office and ask for “that Lazy CPA guy” because they couldn’t remember my name.

Brian: What sort of responses did you initially get from the name?

Nick: Continuing education courses are typically an opportunity for tax professionals to be out of the office and kick back for the day, detached from the presentation. After being introduced as THE lazy CPA, all eyes would be on me, suspicious and looking for any mistakes I might make in the presentation.

The point is, the moniker worked: everyone in the room was engaged, albeit angry at first.  That involvement created discussions that were lively and honest, with the attendees thinking about how my systems might work for them.

By the end of the presentations, many would come up and ask how we might create some sort of partnership.  This was, of course, impossible due to time constraints, but I felt good about being able to deliver new concepts and systems to them that would help them create better lives.

Brian: How have things changed (in the industry) since you started?

Nick: I’ve been sharing my story nationwide for about 10 years now.  When we first started providing seminars for adding financial services to the tax practice, we used to spend an hour or more on the question of the conflict of interests.

Since the AICPA has clarified this position, there is very little conversation on this topic any more.  Five years ago, the questions were about how to manage a tax practice to create more time; the result was my tax practice manual and training programs. Now, we are hearing directed questions about the practical application of HOW to add financial services to the tax practice.  We are seeing more and more CPAs adding financial services as a way to retain clients and improve their firm’s profitability.

At present, I am spending more of my time mentoring young CPAs in how to seamlessly provide tax, accounting, and financial services to our clients in line with what I’ve learned over the past decade.

Brian: What are some of the best tools you use for your practice?

Nick: Of course, I LOVE the tools provided by CPA Site Solutions!  I am happy with my website options, and have received positive comments of the professional look of the pages.

My clients use the calculators and enjoy reading the professionally prepared articles. We have been delivering our clients’ tax returns electronically through the on-line vault for years.  This means that we no longer print tax returns and we use a fraction of the toner, paper, and labor costs during tax season.

With the newsletter feature, I keep in touch with each and every client monthly. In addition, during the recent economic downturn, I was able to create and send a personal messages to them each week at no extra cost.  My clients loved it.

We also use their online Quickbooks and Payroll for many of my small business clients.  It has substantially streamlined how we deliver our bookkeeping services.

Other tools I use are Emoney Advisor as the platform for my financial planning operation.  I use Jennings Seminars live and streaming continuing education.  Money Concepts is my broker-dealer and delivers key online resources and other training in delivering financial planning to my clients. In addition, I have an internal operations manual that we keep in a constant state of update and revision as we refine our methods and systems.

Brian: Advice you would give a fellow CPA?

Nick: I am reminded of the scene from Alice in Wonderland when she meets the Cheshire Cat at a fork in the road.  She asks, “Which road do I take?”  He responds, “Where do you want to go?When Alice answers, “I don’t know,” the cat replies, “Then, it doesn’t matter.

My advice to my fellow CPA is to have a bold vision for not just your practice, but also for your lifestyle.  To challenge you to understand that the only one preventing you from living the lifestyle you truly want is youtrapped in old ways of thinking.  That there is always room for improvement in your systems and methodologies.  I’m hoping that like my moniker, The Lazy CPA, that readers will be upset and engaged enough after reading this to rethink what they’re doing and why.

Free Screen Sharing Makes Helping Your CPA Clients More Efficient

Your CPA website is up and running. You have some fresh content and good blog posts to attract new visitors and interact with your current audience. You have even installed online chat to ensure better conversions. Screen sharing is another step you can take to help existing, new, or potential clients in less time.

Pictures Worth of Help. You might already use a free online presentation tool to help others understand certain concepts. There are times when screen sharing with your client would offer a much easier solution. A view of your computer screen offers more than anything you might say.

Making a Connection. Making the connection to screen share is not always easy. There is always an application your client needs to download. Getting through that process can be a show stopper in making a connection with your client work.

No Download Needed. Web Worker Daily has a great article on a new service called Yuuguu. Although you need to download an application, no download is needed for your client. You can screen share right within the instant messaging window.

Free Screen Sharing

Screen Share. You send a web address to your client via email along with a special pin. The client goes to the web address and enters the pin. You then click on “show” and your client can view your screen. You can then communicate via live chat or voice.

Pro Version. As with many online applications, there is a pro version that offers even more functionality. If you find the free version works but want even more, the extra cost might be worth it.

Potential Clients. You might have an online chat or get an email from a potential client. Convert these prospects by showing how easily you can answer questions with Yuuguu.

Have you ever used screen sharing with your clients? Do you like how it works? Send a comment with the form below.

Your CPA Seminar, Event, or Webinar Advertised for Free

You can enhance and advertise your CPA seminars with your CPA firm’s website. Here is another way to leverage an audience for what you have to offer. CPA Site Solutions now has an events blog that you can post your CPA seminar on for free.

New CPA Site Solutions Events Blog

CPA Events. Events is a regular updated blog with CPA seminars, events, and webinars that are related to CPAs and other accounting professionals. You can check the events blog on a regular basis or subscribe to the RSS feed and get automatic updates. You can also submit your own CPA seminar or event.

How to Submit. The events blog is soon to have a form to submit your CPA seminar or event. For now just email support@cpasitesolutions.com with your CPA seminar or event details.

What You Can Find. You can find any number of CPA seminars, events, or webinars throughout the country or online all in one location. You can use the search or just look under a category.

iPhone Ready. The events blog and the regular CPA Site Solutions blog can now be viewed on an iPhone or iPod Touch. This makes it that much easier to read about any new tips and tricks for leveraging your CPA website.

Where is your favorite place to go to find CPA seminars, events, or webinars? Send a comment and share with other readers.