Online Booking Saves Time

As a service provider, you have to protect your billable hours. Spending time on administrative tasks cuts deeply into that billable work.

Luckily, your CPA website handles one of these admin duties: booking appointments.

Let your website do the work of booking appointments. Your clients will love it: studies show that 67% of customers across all businesses prefer to book online.

That’s good news for you – because the more your clients book online, the more you focus on your core business.

More Interruptions Mean Less Productivity

You’re in the middle of a tax return when the phone rings. The call isn’t life or death; a client just wants to make an appointment. You chat with him, maybe answer a couple accounting questions – and before you know it, you’ve been on the phone for 15 minutes.

Once you hang up, it’s hard to get back on track. You check email, read a few blog posts, make another cup of coffee. Another 15 minutes float by before you get back to the grindstone.

If your hourly rate is $125, then those 30 minutes equal $62.50. Twice-a-day interruptions add up to a whopping $30,000 a year in lost revenue.

And during tax season, it’s not just about the money. For those hectic weeks, you simply can’t afford the time.

Let Your Website Do It

Your website with CPA Site Solutions includes an online booking solution called Online Appointment Scheduling. Here’s what it does for you:

1. Clients see when you’re available right from your website.

2. They pick a time that’s most convenient for them and request an appointment.

3. You receive an email about the appointment request.

4. Your calendar is updated, immediately reserving that time on your online calendar.

5. An appointment reminder is emailed to your client.

6. An appointment reminder is emailed and/or SMS texted to you 30 minutes before the meeting.

Stay focused on your core business and let the Online Appointment Scheduling do the nonbillable work.

Capture New Clients. When a potential client visits your website, make it easy for them to convert to a client. Let them book an appointment right there on your site – and see that new client in your office as soon as your schedule allows.

Increase Efficiency. By “outsourcing” the bookings to your website, you increase the efficiency of your firm. And when you increase efficiency, you free up time for the paying work – leading to higher profits.

Online Booking Boosts Your Bottom Line

Online booking is becoming increasingly common. If your clients don’t already, they will soon be requesting an online booking option.

You have the option of getting this service as a standalone – but you have to pay. Web-appointments charges $9.90/month for online booking;  Ebookaplace charges $22.33/month for its standard service and $111.69/month for its advanced service.

Online Appointment Scheduling with CPA Site Solutions is included in your service at no extra cost.

Let your website be your admin. Take advantage of Online Appointment Scheduling – and protect those billable hours.

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