Your CPA website needs to attract new visitors, but that is just step one. The next step is helping to ensure contact with your accounting firm is made. One of the tools freely available is the use of online chat. Another choice for free online chat is available that also allows for keeping track of all your instant messaging networks in one place.
CPA Website with Free Online Chat. Meebo.com offers the chance to add free online chat almost anywhere on your CPA website. Not only is Meebo.com free but you can create any number of different custom windows (widgets).
Free Online Chat from Meebo.com
Online chat allows someone visiting on your CPA website to send your firm an instant message. The message could be a quick question about what your accounting firm offers or where to go on your CPA website. Making communication this easy for any visitor increases the likelihood of future contact.
Create the Chat Window. After signing up, click on accounts, Meebo Me!, and then the “Add a New Widget” button. You name the chat window (widget), choose the size, click save and you are done.
Multiple Widgets. Create different widgets or chat windows to be added to different parts of your website. One could be named “Contact” and placed on your Contact Us or About Us page. Another could be named “Welcome” and be placed on your Welcome page. You then know, based on the widget name, where the visitor is located.
Add to Your CPA Website. Copy and paste the “Widget embed” and email it to support@cpasitesolutions.com. Be sure to mention where you want each widget to be located on your CPA website.
Keep Track on Desktop. An extra bonus can be had by adding the desktop application. You can then have the browser closed and still see when a visitor starts chatting on your CPA website.
IM All in One. You can also use Meebo.com to view all of your IM or social accounts. If you allow your Facebook and Twitter accounts, you can see all your activity in one place.
Do you ever use live chat yourself? Do you like having that feature available on websites? Send a comment and share with other readers.
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This is a great tool, but to be effective you need to use it. Make sure you have one person who’s responsible for signing in as soon as the office opens every day!