You may not even notice a difference, but we’ve just completed a repair to the Secure File Transfer to keep it running smoothly for you all through the upcoming tax season.
Some of our power users- firms with over 500 clients in the Portal and Secure File Exchange- noticed that the system slowed down when they signed in to manage client files.
With that feedback, we were able to optimize the code and make Secure File Exchange even quicker. As a result, not only is it faster, but it can now handle over 2,000 users without any difficulty.
What’s more, these extra users won’t cost you a penny more.
Unlike other secure online document storage providers, we don’t charge per client. If you compare us to eDocsOnline.com, you’ll see that they charge $249.95 per month for 25 clients, so even 100 clients would cost you $11,997.60 per year. That’s more than twenty years worth of our service. Plus with us you also get your website, content, email and all the other tools. Likewise 100 clients with Leapfile.com costs $24,000 per year, that’s over forty years of our service!
This is exactly why we love your feedback. When you pointed out that the system was running slowly, it gave us the chance to improve our services to better suit your needs.
We’re always on the lookout for ways to improve, so if you ever run into any problems with our tools or content, or if you just have a suggestion for an improvement we could make, please call, email or use our Live Help Chat to let us know.
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