Your CPA Site Solutions web site is already full of great tools for your clients and your firm.  But if search engines like Google, Yahoo and Bing haven’t indexed your site, you’re missing potential new clients to your competition.

As a CPA or Accountant you have different needs than  many other online businesses. Unlike Amazon or Ebay you’re looking for Web users located near you physically.  If you’re based in Seattle, Washington it doesn’t do you much good if Norm Miller of Winooski, Vermont likes your site and your services. He’s not going to make that cross-country  commute to your office.  Most people searching for a service provider like an accountant or tax preparer will search on their location, such as Seattle WA CPA.

Depending on the keyword in the local search, Google will display up to three kinds of search result: organic listings, local listings, and sponsored links. If Google has no sponsored links or local results for your search, it will only display organic listings. For example, at the time of this writing, if you search for the phrase Winooski biplane repair Google will return 6,380 organic listings, but not a single local business or sponsored link. Seattle WA CPA however, is different. It displays 3,320,000 organic results, and a full list of Sponsored Links and Local business results.

Organic listings

Organic listings on Google

Most people, when referring to Search Engine Optimization, are referring to these free, organic results.  This is where competition is the most fierce. Everyone wants to be at the top of the list, or at the least on the first page.  To get in the running, Google has to be aware of your site. Once you’ve been found, then you can start adjusting your site to optimize for these results.  To check if Google has indext your site yet, you can search Google.com for  site:www.yourdomain.com.  The results will show exactly which pages on your site Google has indexed. For example, when searching for  site:www.cpasitesolutions.com, Google displayes results 1-10 of 522 pages. That means Google has indexed 522 pages of the site www.cpasitesolutions.com. CPASiteSolutions.com is a big site.

Try it for yoru domain.  Any results? If not, the next step is to submit your site to Google.  There are services and automated programs to submit your site for you, but for the major search engines: Google, Yahoo and Bing, it’s best to handle those yourself.

To submit to Google:
http://www.google.com/addurl/?continue=/addurl

To Submit to Yahoo:
https://login.yahoo.com/config/login?.src=srch
&.done=http://submit.search.yahoo.com/free/request

Yahoo requires a Yahoo account and password to submit.

To submit to Bing:
http://www.bing.com/webmaster/SubmitSitePage.aspx?FORM=WSUT

Now sit back and relax. You may be in for a wait.  It can take up to a few months before your pages start to appear in search results after submission. Google indexes your site just a few pages at a time. They’ll index a few in one visit, then come back later for a few more and so on until Google has covered your entire site. It may be a year before every page on your site appears in Google’s search results.  To check, just search site:www.yourdomain.com again.  The results will show you exactly the pages that Google has indexed  so far.

Don’t rush to resubmit your site if it’s taking time. The search engines will find you eventually. If you’re getting no results after a couple months, go ahead and resubmit, but once indexing has started, don’t submit again unless you’ve dramatically changed your site’s content.  Needless resubmissions can look a lot like spam, which puts you in danger of being penalized. Once search engines find your site, they’ll revisit you occasionally.  If your content is static, you may be reindexed less often. Resubmitting after a major change can help- but be careful not to look like a spammer.

Local Listings

Local listings on Google

Above the organic listings are the local listings. Local listings display only specific businesses in the area being searched that provide searvices being searched on. For your business, these listings may be even more important and helpful than the organic results below.

Requesting a local listing often gets a better response from Google than requesting organic indexing. Once you appear in the local listings, you will automatically appear in the organic results.

Like the organic results, you can check to see if you’re already in the local listings by searching http://maps.google.com/ for your office address. Go a little broader if you don’t appear, just to double check. Try searching for your street and town or business type and town instead of your exact address.If you see your business listed, you are in the local business results. If you appear, it’s time to claim your listing.

To claim and edit your business listing you must be logged in as a Gmail user. Look for the “sign in” link on the upper right of every Google page. You’ll need a Gmail address too. To get one, visit gmail.google.com and sign up for a free account.  That address will become your user name and password to log in to Google Local. Once you’re logged in simply click on your business name in the listing to open up the detail balloon for your business. You should see something like this;
Google Local Listing Sample

Click the “Edit” link in the detail balloon and from there you will find a link to claim your listing.

If you are not already in the local listings, it’s easy to request a listing. Just visit http://www.google.com/local/add and you can add a new listing to the local directory.

Sponsored Listings

Sponsored links on Google

Sponsored listings are, by and large, paid ads for your site. Meaning the companies and businesses that advertise in this section of the results create their ads and bid to achieve their position on the list.   There is no charge for the ad until someone clicks on the ad and visits your site.  This way, if you’re paying for your ad, you can be sure someone is visiting your site.

Sponsored Listings and Pay Per Click is worth an entire post- or an entire book- of it’s own, so we’ll touch on that more in the future. For now, look around for your site in the organic and local search results and start submitting and claiming your local listing.


Dan Worthing | March 24, 2010 | 4 comments

Marketing your CPA website requires multiple approaches to be done effectively. The internet and how searches are conducted and measured is changing all of the time. Here are some ways to think about how potential clients approach your CPA website and your firm.

PPC Advertising. Some have relied upon a Pay-Per-Click Campaign with great results. A PPC campaign still remains the fastest and easiest way to get in front of potential clients. The one problem that remains is how to measure the ROI.

On a CPA website there is no shirt to buy or widget to purchase. In short, there is nothing to place into a basket for checkout. If there were then you could view when a person clicked through from your PPC ad and made a purchase.

Responding to PPC. Once people see your ad online, 46% pick up the phone, 37% visit, and 11% end with online contact. That contact could be made immediately. On the other hand it could be made much later. You ask a recent client how they found you and they may be unable to remember. In other words it is hard to connect your online ad to the person coming in the door.

Local Search. Local search grew 46% from last year versus 31% for general search results. People are looking for local companies more and more often. In fact, 80% of customers look for results 15 miles from their location. It also helps that Google has a click-to-call option for mobile devices.

That is why local search can be so important. Yes people are online but they still like to use local businesses, especially when it comes to CPAs and other tax professionals.

Social Platforms. Potential clients also might find you via Facebook, Twitter, or any other social platform. These are becoming a way to communicate and your CPA firm misses out when not using these resources.

People to People. There is still the people to people connection. The old fashioned word of mouth is still worth more than any advertisement. Your CPA website can still help you market in this fashion thereby leveraging technology for old school results.

There are many ways to bring potential clients to your CPA website and in the door of your firm. It is important to remember to touch on each of these to ensure the health of your CPA firm and stay ahead of the competition.


Wyatt Christman | March 19, 2010 | no comments
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